Dermacancún
Terms and conditions
Last updated: November 2026
These terms govern your use of the Derma Cancún website. Please read them before using the site.
1. Acceptance and Scope
By using this site, you agree to these terms and conditions. The site belongs to Judith Sam Verdín, who operates the Derma Cancún clinic (hereinafter, “Derma Cancún”), located at Edificio Pabellón Caribe, ground floor, unit 10, Av. Nichupté, C.P. 77505, Cancún, Quintana Roo, Mexico. The site is for informational purposes and allows you to learn about our services and contact us to schedule appointments. It is not an online store: we do not sell products or process payments through the site.
2. Informational content, not medical advice
The information on this site is general in nature and does not replace a medical assessment. It does not constitute a diagnosis or treatment. Any decision regarding a procedure requires a prior medical assessment, during which the indications, risks, contraindications, and possible side effects are explained. Results vary from person to person and are not guaranteed.
3. Appointments and services
The “Add to my appointment” option creates a message with the services you are interested in and sends it via WhatsApp. This does not confirm an appointment: the date and time are confirmed via WhatsApp or by phone and depend on availability. Rescheduling or canceling an appointment is agreed upon when it is confirmed; we ask that you provide advance notice so that we can see other patients.
4. Prices
The services do not have a published fixed price. The quote is provided to you via WhatsApp or during a consultation, in Mexican pesos (MXN), after assessing your case. Any amount shared with you is for reference only until confirmed during a consultation.
5. Intellectual property
The brand, logo, text, images, and website design belong to Derma Cancún or are used with permission. You may not copy or reproduce them without written permission. The images on the website are for illustrative purposes and do not represent patient results.
6. Third-party reviews and content
The reviews shown come from Google and Doctoralia, are reproduced as published by their authors, and are personal opinions. Google and Doctoralia are trademarks of their respective owners and are not affiliated with this site. Links to third-party sites (WhatsApp, social media, maps) are provided for convenience; we do not control their content.
7. Proper Use
You agree to use the site lawfully and to provide accurate information when contacting us. You must not use it to damage, overload, or attempt to gain unauthorized access to the platform.
8. Availability and Liability
We strive to keep the site running continuously, but do not guarantee that it will be free from interruptions or errors. We are not responsible for the content of third-party sites. Nothing in this provision limits the rights granted to you by law as a consumer.
9. Personal data
The processing of your personal data is governed by our Privacy Notice, available on this site.
10. Questions and complaints
Write to us at dermacancun@hotmail.com, message us on WhatsApp at 998 159 4911, or call 998 884 5775. If you are not satisfied, you may contact the Federal Consumer Protection Agency (PROFECO).
11. Changes
We may update these terms. The current version is the one published on this page, along with its update date.
12. Governing Law and Jurisdiction
These terms are governed by the laws of the United Mexican States. For their interpretation and enforcement, the parties submit to the competent courts of Cancún, Quintana Roo, without prejudice to consumer rights before PROFECO.